These Terms of Service ("Terms") constitute a legally binding agreement between you and Nomadlio LLC ("Company," "we," "us," or "our") concerning your access to and use of the tryloro.com website and our unified social media analytics platform, Loro (collectively, the "Service").
By accessing or using our Service, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service.
Loro provides a unified social media analytics platform that allows users to:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.
To access certain features, you must create an account. You agree to:
You may not:
By connecting your social media accounts to our Service, you authorize us to access and retrieve data from those platforms in accordance with their respective terms of service and API usage policies.
You acknowledge that:
We only access data that you explicitly authorize through OAuth connections or API integrations. You may revoke access at any time through your account settings or the respective social media platform.
You agree not to:
Loro offers various subscription plans with different features and limitations. By subscribing to a paid plan, you agree to pay all applicable fees as described at the time of purchase.
Payments are processed through Stripe, a third-party payment processor. You agree to provide accurate payment information and authorize recurring charges according to your chosen billing cycle (monthly or annual).
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee.
We reserve the right to change subscription prices with at least 30 days' notice. Price changes will apply to the next billing cycle after notice is provided. Your continued use of the Service after a price change constitutes acceptance of the new price.
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods.
If a payment fails, we may suspend your access to premium features until payment is resolved. Continued payment failures may result in account termination.
Refunds are provided at our sole discretion on a case-by-case basis. Generally, we do not provide refunds for subscription fees already paid, except as required by law.
The Service, including its design, features, code, graphics, and documentation, is owned by Nomadlio LLC and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.
You retain all rights to your social media content and data. By using the Service, you grant us a limited license to access, store, process, and display your content solely for the purpose of providing the Service.
If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual license to use, modify, and incorporate such feedback without compensation or attribution.
We strive to provide accurate analytics data, but we make no guarantees regarding:
Analytics data is provided for informational purposes only and should not be the sole basis for business decisions.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED ACCESS.
We do not guarantee that the Service will improve your social media performance, increase engagement, or produce any specific results. Your success depends on numerous factors outside our control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOMADLIO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
We are not responsible for any actions, changes, or policies of third-party social media platforms (TikTok, Instagram, YouTube, Twitter/X) that may affect your use of the Service.
You agree to indemnify, defend, and hold harmless Nomadlio LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may terminate your account at any time by contacting us or using account deletion features within the Service.
We may suspend or terminate your access to the Service at any time, with or without notice, for:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
We may modify these Terms at any time. Material changes will be notified through the Service, email, or by posting a notice on our website. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.
We encourage you to review these Terms periodically. The "Last updated" date at the top indicates when changes were last made.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nomadlio LLC regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or internet service failures.
You agree to comply with all applicable export and import laws and regulations in your use of the Service.
If you have questions about these Terms of Service, please contact us:
By creating an account and using Loro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.